MEET OUR TEAM
By partnering with The Process Fixer, you can optimize your day-to-day work processes and achieve bottom-line results that will drive your business forward. Our team of experienced experts offers a unique approach that leverages a diverse skill set to transform your operations, processes, and culture, resulting in enhanced efficiency, increased productivity, and sustainable growth.
By partnering with The Process Fixer, you can optimize your day-to-day work processes and achieve bottom-line results that will drive your business forward. Our team of experienced experts offers a unique approach that leverages a diverse skill set to transform your operations, processes, and culture, resulting in enhanced efficiency, increased productivity, and sustainable growth.
Hey there! I’m Derrick Mains – a serial entrepreneur, connector, consultant and content creator who’s all about shaking things up in the business world. With three books on Lean Management and an Emmy Award-winning Docuseries “Riding Phat” under my belt, I’ve made a name for myself as a dynamic and innovative leader.
As the CEO of “The Process Fixer,” I’m all about mining operational efficiencies from organizations through detailed analysis and time studies. I’ve worked with Fortune 10 giants and family-owned businesses alike, helping them streamline their processes, reduce costs, and embrace change like never before.
I’m also a seasoned public speaker, having taken the stage at over 150 events to share my insights on a wide range of topics. My approach to change management is all about “Adaptagility” – the ability to adapt swiftly and efficiently to new challenges with flexibility and nimbleness. I’ve even written a groundbreaking book on the subject that challenges traditional notions of change in the workplace.
But I’m not just about the business world – I’m also at the forefront of emerging technology and societal evolution. Hosting podcasts like “The Convergence,” the top AI/Web 3 podcast for executives, keeps me ahead of the curve and always pushing boundaries.
With my extensive experience as a mentor, founder, and consultant for over 100 brands, including global giants like ExxonMobil, BP, and Wal-Mart, I’ve earned a reputation as a thought leader in the industry. My dynamic personality and infectious energy make me a sought-after partner for companies big and small.
So, if you’re looking for a fresh perspective, bold ideas, and a roadmap to success in today’s ever-changing business landscape, I’m your guy. Let’s shake things up and make waves together!
Bruce Barton said, “When you are through changing, you’re through.”
Therefore, in today’s ever-evolving business landscape, my mission is to give our clients actionable strategies and tools that drive successful change, leading to the achievement of their desired business outcomes.
As someone who has delved into various aspects of the business world, including customer success, SaaS platform creation, marketing, and sales, my true expertise lies in best-in-class project management, change management, and organizational transformation.
While my certifications, including Project Management Professional (PMP), Prosci Certified Change Practitioner, and Lean Six Sigma, are valuable, I believe that real-world experience is unparalleled in its significance and impact.
I have led 60-person project teams and a global team of 100+ project managers; migrated multi-brand, multi-national, multi-phased time constrained projects; criss-crossed the country to save a few Fortune 100 customer accounts by stepping in applying best practices in both project and change management to right the off-course ship.
I’ve been given awards and rewards and have also had a stapler thrown at my head for standing firm on what was best for the customer. I have been invited to DEMO where our CEO presented our sustainability SaaS platform my team created from air. I have rung the closing bell at NASDAQ and, in the same year, had the honor of conversing with Supreme Court Justice Sandra Day O’Connor on Alzheimers, sustainability and leading a purpose-driven life.
In my personal life, I co-created a charity that raised over $600K in 6 years to provide free spay/neuter surgeries to underserved, yet overdeserving, communities. “Find a handful of other people who share your vision and change the world”. I was blessed to join my mom in being a primary caregiver for my dad and, in that situation, embrace the opportunity to give back to him a portion of what he had given to me.
My unique and practical perspective to guiding organizations through change has been derived from the sum total of all my real-world experiences. I have a proven track record of delivering results and helping businesses thrive in dynamic environments. Whether it’s optimizing processes, driving innovation, or leading teams through change, I bring a unique blend of strategic vision, operational excellence, and a results-oriented mindset to every project I undertake. I am committed to helping businesses not only achieve their goals, but to thrive.
My leadership style was once described as somewhere between Mr. Miyagi and Michael Scott.
I am a serial entrepreneur with over a decade deep in the startup trenches. I’ve had the opportunity to oversee and get my hands dirty in the development of a wide range of hardware technologies and software solutions in the Customer Co-Creation, Cannabis, Cosmetics, Human Resources and Supply Chain/Logistics Sectors.
While I left college late in the game to start a robotics company and never earned a degree, my formal training is in robotic engineering and education. In addition to my seed-stage project development work, I am also a subject matter expert people operations and corporate culture consultant with over 4,000 public and private sector employees under management before the age of 30. I am also an experienced designer with a portfolio of work commissioned for fortune 500 companies and notable brands including 7-Eleven, DraftKings, and CHI Systems.
I am deeply passionate about helping business owners organize their vision into real tangible products that customers truly love made in workplaces where team members truly love bringing them to life.
I will forever obsess over getting the most out of the ‘possible.’ Why settle for less than that?
I’ve never known a world without the internet. It’s no surprise that I’m drawn to all things social media and electronic. I’m passionate and driven to create content that’s engaging and exciting, with a keen eye for detail and creativity.
My specialty is creating, curating, and producing content for various social media platforms. I’m always on top of the latest social media trends, algorithms, analytics, and best practices to keep our content original and compelling. It’s not just about getting likes and shares, though. I also use my knowledge to identify new business trends that can benefit our customers and help our company stay ahead of the game.
Collaboration and teamwork are key for me. I work closely with internal stakeholders to ensure that our company’s outputs are consistent and excellent. I believe that the power of working together can achieve amazing things, and I’ve already had some incredible experiences. In fact, in 2022, I was lucky enough to be part of a Production Team that won an Emmy. That achievement has set a high bar for my career, and I’m determined to keep pushing myself to achieve even more in the future.
We understand that every organization has unique requirements, and that’s why we have established a network of specialized and C-level consultants who work with us to meet your specific needs.